Refund policy

At Card Frontier, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return or refund subject to the conditions below.

Returns

You may request a return within 30 days of receiving your order. To be eligible, items must be unused, unopened, and in their original condition and packaging.

Trading cards, booster packs, boxes, and other sealed collectible products must remain factory sealed and unopened to qualify for a return. Opened, altered, or tampered-with collectible products may not be eligible for return.

Non-Returnable Items

Opened or used products, items damaged after delivery due to customer handling, and products marked as final sale may not be eligible for return or refund.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at contact@cardfrontier.shop as soon as possible. Please provide your order number along with clear photos of the product and packaging so we can review the issue and provide an appropriate resolution.

Return Shipping

Customers are responsible for return shipping costs for returns due to a change of mind or other reasons not caused by Card Frontier.

If an item is defective, damaged during shipping, or incorrectly shipped, we will review the situation and may cover the applicable return shipping costs.

Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow 2–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the return is due to an error on our part, a defective product, or an item damaged during shipping.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. Cancellation requests can only be accommodated if the order has not already been processed or shipped.

How to Request a Return

To request a return or refund, please contact us with your order number, reason for the return, and any relevant photos.

Card Frontier
12631 Highway One, South Hill VA 23970, United States
Email: contact@cardfrontier.shop

Card Frontier reserves the right to refuse a return or refund if the item does not meet the conditions outlined in this policy or if the applicable return period has expired.